Kaseya incident

Datto Partner Portal - User Access - User Access Currently Unavailable Due to Login Issues

Resolved on October 19, 2026.

resolved Oct 19, 2026, 01:47 PM UTC

We are aware of a problem where Datto Partner Portal users experienced an error when attempting to access the Datto Partner Portal. The Kaseya Engineering Team has implemented a resolution and user access has been restored. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Started
Oct 19, 2026, 01:00 PM UTC
Resolved
Oct 19, 2026, 01:00 PM UTC
Duration
–
Detected by Pingoru
Oct 19, 2026, 01:00 PM UTC

Update timeline

  1. resolved Oct 19, 2026, 01:47 PM UTC

    We are aware of a problem where Datto Partner Portal users experienced an error when attempting to access the Datto Partner Portal. The Kaseya Engineering Team has implemented a resolution and user access has been restored. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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