Resolved after 1 day 14 hours, on August 12, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Aug 12, 2026, 09:56 PM UTC
We are investigating reports of slow loading times affecting Workplace, the web portal, and agent connectivity for partners hosted in our US regions. A small number of users may also see intermittent connection errors when opening a project or folder. Our engineering team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Aug 13, 2026, 08:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 12:14 PM UTC
This incident has been resolved.
Your product runs on more than Kaseya
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services