Kaseya incident
KaseyaOne & Kaseya Store - Issues with payment provider
Resolved after 3 hours 14 minutes, affecting KaseyaOne and Kaseya Store, on August 6, 2026.
Our payment provider for KaseyaOne and Kaseya Store has identified intermittent connectivity issues with our fraud prevention provider that might cause increased authentication declines. During this time, users may experience intermittent issues related to payment processing in KaseyaOne and Kaseya Store. Core platform functionality outside of payment services will remain unaffected. We recommend avoiding payment-related actions during this maintenance window where possible. We will monitor the situation and provide updates if necessary.
Affected components
Update timeline
- identified Aug 06, 2026, 01:41 PM UTC
Our payment provider for KaseyaOne and Kaseya Store has identified intermittent connectivity issues with our fraud prevention provider that might cause increased authentication declines. During this time, users may experience intermittent issues related to payment processing in KaseyaOne and Kaseya Store. Core platform functionality outside of payment services will remain unaffected. We recommend avoiding payment-related actions during this maintenance window where possible. We will monitor the situation and provide updates if necessary.
- resolved Aug 06, 2026, 04:56 PM UTC
This incident has been resolved.
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