Kaseya incident
Datto Endpoint Backup for PC - Service Disruption for Customers Hosted on Cloud Siris 215069
Major Vendor's status page →
Resolved after 5 days, on July 31, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Jul 31, 2026, 05:44 PM UTC
We are aware of a problem where customers using Datto Endpoint Backup for PC and paired with 'use1-dtc-server-5.datto.com' may encounter reduced performance or intermittent issues with offsite capabilities. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Aug 05, 2026, 05:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2026, 06:06 PM UTC
This incident has been resolved.
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