Kaseya incident
DRMM (Syrah) -- Device Filter "Site Name" criterion ignored, returns devices from all sites
Critical Vendor's status page →
Resolved after 2 hours 37 minutes, on July 31, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 31, 2026, 12:48 AM UTC
We are aware of the issue where Filters no longer respect the "Site Name" Criteria resulting in devices that should not be included in the Filter are included in the Filter that then affects Policy/Job targeting.
- investigating Jul 31, 2026, 02:04 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 31, 2026, 02:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2026, 03:26 AM UTC
This incident has been resolved.
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