Kaseya incident
Datto SaaS Protection - Service disruption for customers hosted on node 'des1-bfyii-2985'
Resolved after 6 hours 19 minutes, on July 30, 2026.
Our R&D team has implemented a fix to restore account access and have confirmed backups are running. We are monitoring for any other issues.
Update timeline
- investigating Jul 30, 2026, 01:44 PM UTC
We are aware of a problem where SaaS Protection customers hosted on node 'des1-bfyii-2985' are unable to access their accounts and are experiencing a disruption to their services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Jul 30, 2026, 03:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 30, 2026, 04:26 PM UTC
Our R&D team has implemented a fix to restore account access and have confirmed backups are running. We are monitoring for any other issues.
- resolved Jul 30, 2026, 08:04 PM UTC
This incident has been resolved.
Your product runs on more than Kaseya
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services