Kaseya incident
Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'gbe2-saas-p2'
Resolved after 1 day 12 hours, on July 28, 2026.
Backup success rates for SharePoint/Teams services on pod 'gbe2-saas-p2' have returned to normal levels. Our R&D team is continuing to monitor.
Update timeline
- identified Jul 28, 2026, 12:47 PM UTC
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'gbe2-saas-p2' may be experiencing backup performance degradation affecting some SharePoint/Teams services. The Kaseya Engineering Team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Jul 28, 2026, 06:02 PM UTC
Our R&D team has implemented changes on pod 'gbe2-saas-p2' to mitigate the backup performance issues affecting some SharePoint and Teams services.
- monitoring Jul 28, 2026, 08:07 PM UTC
Backup success rates for SharePoint/Teams services on pod 'gbe2-saas-p2' are improving after the changes made on the pod earlier today. Our R&D team is continuing to monitor.
- monitoring Jul 29, 2026, 03:20 PM UTC
Backup success rates for SharePoint/Teams services on pod 'gbe2-saas-p2' have returned to normal levels. Our R&D team is continuing to monitor.
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