Kaseya incident
Intermittent 500 Errors in Datto Partner Portal for Backup Products.
Critical Vendor's status page →
Resolved after 1 hour 42 minutes, on July 24, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 24, 2026, 08:47 AM UTC
We are aware of an issue where customers are encountering 500 errors while accessing Backup products within the Datto Partner Portal (DPP). The Kaseya R&D Team is investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Jul 24, 2026, 10:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2026, 10:29 AM UTC
This incident has been resolved.
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