Resolved after 10 hours 28 minutes, on April 28, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Apr 28, 2026, 09:47 PM UTC
We are aware of a problem where Datto RMM agents, within the Zinfandel platform going offline. The Kaseya R&D Team is aware and currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Apr 28, 2026, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 08:16 AM UTC
This incident has been resolved.
Your product runs on more than Kaseya
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services