Kaseya incident
Endpoint Backup v2 - Subset of Endpoint Backup v2 assets are experiencing slow or incomplete backups due to 504 Gateway Timeout errors.
Minor Vendor's status page →
Resolved after 1 day 4 hours, on July 16, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 16, 2026, 01:59 PM UTC
We are aware of a problem where Endpoint Backup v2 assets can experience slow or failed backups due to a "504 Gateway Timeout" error. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Jul 17, 2026, 03:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2026, 06:05 PM UTC
This incident has been resolved.
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