Resolved after 1 hour 49 minutes, on July 3, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 03, 2026, 01:58 PM UTC
We are aware of an issue affecting Autotask users hosted in the UK02 zone, resulting in increased latency and delays in workflow rule processing. The Kaseya R&D Team is actively investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Jul 03, 2026, 03:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 03, 2026, 03:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2026, 03:47 PM UTC
This incident has been resolved.
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