Kaseya incident
Endpoint Backup v2 - A Subset of Endpoint Backup v2 Assets May Experience Backup Failures
Resolved after 2 days 21 hours, on June 12, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Jun 12, 2026, 07:57 PM UTC
We are aware of a problem where a subset of Endpoint Backup v2 assets can experience a backup failure due to error "system.ntfs_reparse_data: invalid argument". The Kaseya R&D Team has identified the issue and is working towards a resolution. In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Jun 15, 2026, 01:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 05:06 PM UTC
This incident has been resolved.
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