Kaseya incident
Datto Workplace - AU5 - Some files are unable to be accessed through local agents and the Workplace Online
Major Vendor's status page →
Resolved after 3 days 1 hour, on May 15, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 15, 2026, 09:36 AM UTC
The R&D Team is currently investigating the issue where users receive an error through the local agent or in Workplace Online when attempting to access certain files on the AU5 cell.
- monitoring May 15, 2026, 02:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2026, 11:28 AM UTC
This incident has been resolved.
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