Kaseya incident

Datto SaaS Protection - Service disruption for customers hosted on node 'Gbe2-saas-p0-app-2'

Resolved after 1 day, on May 4, 2026.

monitoring May 04, 2026, 01:07 PM UTC

The Kaseya R&D team has implemented changes to help address the issue and are monitoring the results closely.

Update timeline

investigating May 04, 2026, 11:52 AM UTC

We are aware of a problem where customers hosted on node 'gbe2-bfyii-327' are experiencing a disruption to their SaaS Protection services. Backups are still operational, but the platform is unable to be accessed. The Kaseya R&D Team is investigating the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
monitoring May 04, 2026, 01:07 PM UTC

The Kaseya R&D team has implemented changes to help address the issue and are monitoring the results closely.
resolved May 05, 2026, 12:19 PM UTC

This incident has been resolved.

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