Resolved after 1 hour 6 minutes, affecting Video Players and Live Channels and 1 more, on October 29, 2026.
We are continuing to work on a fix for this issue.
Affected components
Video PlayersLive ChannelsMedia DeliveryStudio DRM
Update timeline
- identified Oct 29, 2026, 10:07 AM UTC
A vendor upgrade is taking up more than allotted maintenance window, we are initiating backup remediation steps to restore services and will provide updates accordingly.
- identified Oct 29, 2026, 10:14 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2026, 10:15 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2026, 10:16 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2026, 10:22 AM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 29, 2026, 11:13 AM UTC
This incident has been resolved.
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