Resolved after 1 hour 39 minutes, affecting Media Delivery, on October 26, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 26, 2026, 06:33 PM UTC
We are currently experiencing VOD playback issues affecting some customers using Roku Trickplay. We are working to temporarily disable Roku Trickplay for the affected customers to restore playback.
- identified Oct 26, 2026, 06:44 PM UTC
Roku Trickplay has been disabled for the affected customers. VOD playback issues should now be resolved.
- monitoring Oct 26, 2026, 07:43 PM UTC
Roku Trickplay has been re-enabled, and VOD playback on Roku is operating normally. We are continuing to monitor and will post a final update shortly.
- monitoring Oct 26, 2026, 07:44 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 26, 2026, 08:12 PM UTC
The incident has been resolved.
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