JFrog incident

JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region

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Resolved after 1 hour 40 minutes, affecting Artifactory and Security - Xray and 1 more, on January 13, 2025.

monitoring Jan 13, 2025, 07:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 13, 2025, 06:34 PM UTC
Resolved
Jan 13, 2025, 08:15 PM UTC
Duration
1h 40m
Detected by Pingoru
Jan 13, 2025, 06:34 PM UTC

Affected components

ArtifactorySecurity - XraySecurity - JASSecurity - CurationSecurity - CatalogSecurity - RuntimeDistributionPipelinesWeb UIWebhook

Update timeline

  1. investigating Jan 13, 2025, 07:32 PM UTC

    A subset of customers in AWS US West 2 have experienced intermittent disruptions.

  2. monitoring Jan 13, 2025, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 13, 2025, 08:53 PM UTC

    This incident has been resolved.

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