JFrog incident

JFrog Cloud Platform - Xray Service Disruption in Azure US East

Resolved after 2 hours, affecting Security - Xray and Security - JAS and 1 more, on October 8, 2026.

resolved Oct 08, 2026, 01:44 PM UTC

The database recovery has been completed successfully, and Xray services in the Azure US East region have been fully restored. All affected services are operating normally, and the issue is now resolved.

Started
Oct 08, 2026, 11:13 AM UTC
Resolved
Oct 08, 2026, 01:13 PM UTC
Duration
2h
Detected by Pingoru
Oct 08, 2026, 11:13 AM UTC

Affected components

Security - XraySecurity - JASSecurity - CurationSecurity - Catalog

Update timeline

  1. investigating Oct 08, 2026, 12:23 PM UTC

    During emergency database maintenance in our Azure US East region, we encountered unexpected issues affecting Xray services for approximately 119 customers. We are working closely with Microsoft Azure Support to restore service as soon as possible. We will provide further updates within the next hour.

  2. monitoring Oct 08, 2026, 12:42 PM UTC

    The database maintenance issue has been addressed, and Xray services in the Azure US East region are recovering. We are closely monitoring the affected services to ensure they are stable and operating as expected.

  3. resolved Oct 08, 2026, 01:44 PM UTC

    The database recovery has been completed successfully, and Xray services in the Azure US East region have been fully restored. All affected services are operating normally, and the issue is now resolved.

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