JFrog incident
JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West
JFrog experienced a critical incident on October 20, 2026 affecting Artifactory and Security - Xray and 1 more component, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 07:07 AM UTC
We are currently experiencing service disruptions affecting multiple services in our GCP Europe West region. Google Cloud has confirmed an ongoing infrastructure incident affecting network connectivity in the region. Our teams are actively monitoring the situation and coordinating with Google Cloud Support.
- identified Oct 20, 2026, 08:53 AM UTC
The service disruption has been linked to an ongoing Google Cloud infrastructure incident affecting multiple services in the Europe West region. Google Cloud is actively investigating the issue. Our teams are continuing to assess the impact and explore mitigation options to restore the affected services.
- resolved Oct 20, 2026, 12:10 PM UTC
All affected services in our GCP Europe West region have been fully restored, and all customers are operating normally. We have validated the recovery and confirmed that service health and availability have returned to normal, with no further issues identified. We will continue to monitor the environment to ensure ongoing stability.