JazzHR incident

Office 365 Calendar Integration

Resolved after 1 hour, affecting Application, on August 24, 2026.

resolved Aug 24, 2026, 03:10 PM UTC

Resolved: The issue affecting the Office 365 Calendar integration, which began around 9:00 PM ET on August 23, 2026, has been resolved. Customers should now be able to connect and sync calendar data normally. Our team has confirmed that service has been fully restored and is continuing to monitor the integration to ensure stability. Any new interviews or calendar updates should now sync as expected. We appreciate your patience while we worked to resolve this issue and apologize for any inconvenience caused. An RCA will be available within 7-10 business days

Started
Aug 24, 2026, 02:10 PM UTC
Resolved
Aug 24, 2026, 03:10 PM UTC
Duration
1h
Detected by Pingoru
Aug 24, 2026, 02:10 PM UTC

Affected components

Application

Update timeline

  1. investigating Aug 24, 2026, 02:10 PM UTC

    We're aware of an issue affecting the Office 365 Calendar integration, which began around 9:00 PM ET on August 23, 2026. Customers using this integration may experience errors when connecting or syncing calendar data. Workaround: • Coordinate directly via external email/calendar clients: Schedule interviews and verify free/busy availability natively within Outlook or Office 365. • Reporting & tracking impact: Note that interviews scheduled directly in external clients will not automatically sync to JazzHR, which will temporarily affect interview tracking and reporting functionality until service is restored. Our teams are actively working on a fix

  2. resolved Aug 24, 2026, 03:10 PM UTC

    Resolved: The issue affecting the Office 365 Calendar integration, which began around 9:00 PM ET on August 23, 2026, has been resolved. Customers should now be able to connect and sync calendar data normally. Our team has confirmed that service has been fully restored and is continuing to monitor the integration to ensure stability. Any new interviews or calendar updates should now sync as expected. We appreciate your patience while we worked to resolve this issue and apologize for any inconvenience caused. An RCA will be available within 7-10 business days

Your product runs on more than JazzHR

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →