JazzHR incident

JazxHR - Gateway Timeout Error

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Resolved on April 20, 2026.

resolved Apr 20, 2026, 05:32 PM UTC

Issue: Jazz ATS experienced intermittent availability and downtime. Impact: Users may have been unable to access the platform or encountered errors during the affected window. Duration: Approximately 40 minutes — from ~11:55 to ~12:35 (ET), April 20, 2026. An RCA will be provided within 7-10 business days

Started
Apr 20, 2026, 03:55 PM UTC
Resolved
Apr 20, 2026, 03:55 PM UTC
Duration
–
Detected by Pingoru
Apr 20, 2026, 03:55 PM UTC

Update timeline

  1. resolved Apr 20, 2026, 05:32 PM UTC

    Issue: Jazz ATS experienced intermittent availability and downtime. Impact: Users may have been unable to access the platform or encountered errors during the affected window. Duration: Approximately 40 minutes — from ~11:55 to ~12:35 (ET), April 20, 2026. An RCA will be provided within 7-10 business days

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