JazzHR incident

JazzHR - Errors accessing application

Resolved after 9 hours 45 minutes, affecting Application, on September 24, 2025.

monitoring Sep 24, 2025, 07:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 24, 2025, 03:53 PM UTC
Resolved
Sep 25, 2025, 01:39 AM UTC
Duration
9h 45m
Detected by Pingoru
Sep 24, 2025, 03:53 PM UTC

Affected components

Application

Update timeline

  1. identified Sep 24, 2025, 03:53 PM UTC

    JazzHR is experiencing some issues and users may receive an error when accessing the application. Our Engineers are actively working on a resolution

  2. monitoring Sep 24, 2025, 04:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Sep 24, 2025, 06:57 PM UTC

    We are again experiencing some issues resulting in slow loading pages or errors within the JazzHR application. We are actively investigating

  4. monitoring Sep 24, 2025, 07:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 25, 2025, 01:39 AM UTC

    This incident has been resolved.

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