IntelePeer incident

SmartFlow Deployment Degradation

Resolved after 8 hours 30 minutes, affecting Smartflows Automation, on October 15, 2025.

resolved Oct 16, 2025, 01:01 AM UTC

IntelePeer Smartflows users will no longer have an issue with creating, altering and deploying new or copied Smartflows. Please reach out to support if you have any further questions.

Started
Oct 15, 2025, 04:31 PM UTC
Resolved
Oct 16, 2025, 01:01 AM UTC
Duration
8h 30m
Detected by Pingoru
Oct 15, 2025, 04:31 PM UTC

Affected components

Smartflows Automation

Update timeline

  1. investigating Oct 15, 2025, 04:31 PM UTC

    IntelePeer Smartflows users may have an issue with creating, altering and deploying new or copied Smartflows. The new flow version may not be correctly registered and deployed and IntelePeer recommends that the user re-attempt to deploy again and it should take affect within 3 minutes. IntelePeer engineering teams are currently working the issue but please open a ticket at [email protected] with flow ID if the issues persists.

  2. resolved Oct 16, 2025, 01:01 AM UTC

    IntelePeer Smartflows users will no longer have an issue with creating, altering and deploying new or copied Smartflows. Please reach out to support if you have any further questions.

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