Resolved after 36 minutes, affecting Chicago Switch, on March 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Chicago Switch
Update timeline
- investigating Mar 27, 2026, 12:19 PM UTC
Customers may encounter intermittent call processing issues with calls traversing our Chicago Switch. We are currently investigating the issue.
- investigating Mar 27, 2026, 12:24 PM UTC
We are continuing to investigate this issue.
- identified Mar 27, 2026, 12:39 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 27, 2026, 12:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 27, 2026, 12:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 27, 2026, 12:55 PM UTC
This incident has been resolved.
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