Resolved after 4 hours 12 minutes, affecting Smartflows Automation and List Management, on September 9, 2025.
A fix has been implemented by vendor AWS and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 09, 2025, 03:12 AM UTC
We are currently investigating issues related to AWS services which could be impacting Intelepeer CpaaS services. We will continue to provide updates as they become available.
- investigating Sep 09, 2025, 04:07 AM UTC
We are continuing to work with AWS to resolve the current issue some customers are experiencing. We will continue to provide updates as they become available.
- investigating Sep 09, 2025, 05:46 AM UTC
We are continuing to work with AWS to resolve the current issue some customers are experiencing. We will continue to provide updates as they become available.
- identified Sep 09, 2025, 06:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 09, 2025, 06:47 AM UTC
A fix has been implemented by vendor AWS and we are monitoring the results.
- resolved Sep 09, 2025, 07:24 AM UTC
This incident has been resolved by AWS.
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