Infobip incident

Saudi Arabia - Customer Portal Degradation

Resolved on September 1, 2026, affecting Saudi Arabia and Saudi Arabia and 1 more.

resolved Sep 01, 2026, 09:03 AM UTC

This is to raise awareness that during the period below, you may have experienced difficulties when attempting to log in and use our Customer Portal. Start (UTC): 1 August 2026 08:02 End (UTC): 1 August 2026 08:05 Impact: The Customer Portal and services accessed via it, as Conversations and People, were unavailable and/or unable to process the requested actions.

Started
Sep 01, 2026, 09:03 AM UTC
Resolved
Sep 01, 2026, 09:03 AM UTC
Duration
–
Detected by Pingoru
Sep 01, 2026, 09:03 AM UTC

Affected components

Saudi ArabiaSaudi ArabiaSaudi Arabia

Update timeline

  1. resolved Sep 01, 2026, 09:03 AM UTC

    This is to raise awareness that during the period below, you may have experienced difficulties when attempting to log in and use our Customer Portal. Start (UTC): 1 August 2026 08:02 End (UTC): 1 August 2026 08:05 Impact: The Customer Portal and services accessed via it, as Conversations and People, were unavailable and/or unable to process the requested actions.

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