Resolved on August 27, 2026, affecting Global (Europe) and Global (Europe) and 1 more.
We experienced a service degradation affecting Apple Messaging, Email, MAM, RCS, SMS, Telegram, Voice, and WhatsApp services in multiple data centers, which caused delays in traffic processing for these channels. Start (UTC): 26-08-2026 21:02 End (UTC): 26-08-2026 22:12 Impact: During this period, you may have experienced delays in processing and 5xx errors on the mentioned channels, We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.
Affected components
Update timeline
- resolved Aug 27, 2026, 12:48 AM UTC
We experienced a service degradation affecting Apple Messaging, Email, MAM, RCS, SMS, Telegram, Voice, and WhatsApp services in multiple data centers, which caused delays in traffic processing for these channels. Start (UTC): 26-08-2026 21:02 End (UTC): 26-08-2026 22:12 Impact: During this period, you may have experienced delays in processing and 5xx errors on the mentioned channels, We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.
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