Infobip incident
Global (Europe) - Email Broadcast Service Degradation
Resolved after 33 minutes, affecting Global (Europe), on August 20, 2026.
The issue has been successfully resolved, and the service is once again operational. During the incident, you may have experienced issues with creating email broadcasts. Start time (UTC): 20-08-2026 07:20 End time (UTC): 20-08-2026 08:10 Impact: Unable to create an email broadcast
Affected components
Update timeline
- investigating Aug 20, 2026, 07:49 AM UTC
This is to inform you that we are currently experiencing an issue with the Email Broadcast Service, where users may encounter issues when trying to create a broadcast. Our team is already working on this case, and more information will follow once it is available.
- resolved Aug 20, 2026, 08:23 AM UTC
The issue has been successfully resolved, and the service is once again operational. During the incident, you may have experienced issues with creating email broadcasts. Start time (UTC): 20-08-2026 07:20 End time (UTC): 20-08-2026 08:10 Impact: Unable to create an email broadcast
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