Resolved after 1 hour 6 minutes, on August 15, 2026.
The issue causing intermittent packet loss in our Global (Europe) data centre has been resolved. Service performance has returned to normal, and no customer impact was identified based on the information available. Start time (UTC): 15 August 2026 09:44 End time (UTC): 15 August 2026 11:46
Update timeline
- investigating Aug 15, 2026, 11:15 AM UTC
We are investigating an issue that may be causing intermittent packet loss and impacting service performance for some users. The extent of the impact is still being assessed, and our teams are working to identify the root cause. Further updates will be provided as the investigation progresses.
- resolved Aug 15, 2026, 12:22 PM UTC
The issue causing intermittent packet loss in our Global (Europe) data centre has been resolved. Service performance has returned to normal, and no customer impact was identified based on the information available. Start time (UTC): 15 August 2026 09:44 End time (UTC): 15 August 2026 11:46
Your product runs on more than Infobip
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services