Resolved after 49 minutes, affecting Global (Europe) and Global (Europe) and 1 more, on August 10, 2026.
The incident has been resolved. Start (UTC): 10 August 2026 11:13 End (UTC): 10 August 2026 11:49 Impact: HTTP API requests were rejected with error 500. Traffic was processed with a delay.
Affected components
Update timeline
- investigating Aug 10, 2026, 11:36 AM UTC
This is to inform you that we are currently experiencing degradation of multiple services hosted in our Global (Europe) data centers. Our engineering team is currently working on the issue and the affected channels. At the moment, it is known that services and channels such as SMS, Email, Number Lookup, Kakao, WhatsApp, Voice, and others are impacted. Customers utilizing these channels via SMPP and HTTP API endpoints may experience processing issues and delivery delays.
- investigating Aug 10, 2026, 12:04 PM UTC
We are continuing to investigate this issue.
- resolved Aug 10, 2026, 12:26 PM UTC
The incident has been resolved. Start (UTC): 10 August 2026 11:13 End (UTC): 10 August 2026 11:49 Impact: HTTP API requests were rejected with error 500. Traffic was processed with a delay.
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