Infobip incident

Global (Europe) - Broadcast service degradation

Resolved after 24 minutes, affecting Global (Europe) and Global (Europe), on August 3, 2026.

resolved Aug 03, 2026, 01:11 PM UTC

The issue has been successfully resolved and the service is once again operational. Start (UTC): 03 August 12:33 End (UTC): 03 August 13:05 Impact: The users might not have been able to load the list of Broadcast templates and campaigns in Customer Portal

Started
Aug 03, 2026, 12:46 PM UTC
Resolved
Aug 03, 2026, 01:11 PM UTC
Duration
24m
Detected by Pingoru
Aug 03, 2026, 12:46 PM UTC

Affected components

Global (Europe)Global (Europe)

Update timeline

  1. investigating Aug 03, 2026, 12:46 PM UTC

    We are currently experiencing issues with Broadcast service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.

  2. resolved Aug 03, 2026, 01:11 PM UTC

    The issue has been successfully resolved and the service is once again operational. Start (UTC): 03 August 12:33 End (UTC): 03 August 13:05 Impact: The users might not have been able to load the list of Broadcast templates and campaigns in Customer Portal

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