Infobip incident
India - The processing of inbound messages is partially disrupted
Resolved after 1 hour 2 minutes, affecting India and India and 1 more, on July 31, 2026.
The issue has been successfully resolved, and the service is once again fully operational. Start: 31 July 2026 17:29 UTC End: 31 July 2026 19:29 UTC Impact: The incident caused delays in inbound message processing.
Affected components
Update timeline
- identified Jul 31, 2026, 06:31 PM UTC
We are currently experiencing issues with the MO service that processes events related to inbound traffic. As a result, some inbound messages are experiencing delays. Our dedicated team has identified the issue and is working to restore the service as quickly as possible.
- identified Jul 31, 2026, 07:20 PM UTC
We are continuing to investigate this issue.
- resolved Jul 31, 2026, 07:34 PM UTC
The issue has been successfully resolved, and the service is once again fully operational. Start: 31 July 2026 17:29 UTC End: 31 July 2026 19:29 UTC Impact: The incident caused delays in inbound message processing.
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