Resolved on July 15, 2026, affecting Great Britain and Hong Kong and 1 more.
We had experienced an issue affecting general Voice traffic processing and Calls routing across multiple locations specified in the components section below. During the specified period, part of Infobip customers may have experienced issues in establishing Voice calls and processing inbound Calls routing. Start (UTC): 15 July 08:52 End (UTC): 15 July 09:35 Impact: Voice traffic processing and Call routing degradation
Affected components
Update timeline
- resolved Jul 15, 2026, 10:01 AM UTC
We had experienced an issue affecting general Voice traffic processing and Calls routing across multiple locations specified in the components section below. During the specified period, part of Infobip customers may have experienced issues in establishing Voice calls and processing inbound Calls routing. Start (UTC): 15 July 08:52 End (UTC): 15 July 09:35 Impact: Voice traffic processing and Call routing degradation
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