Infobip incident

India - API Traffic Processing Degradation

Resolved on July 14, 2026, affecting India and India and 1 more.

resolved Jul 14, 2026, 08:33 AM UTC

We experienced a service degradation affecting RCS, SMS, and WhatsApp over API services in the India data center, which caused delays in traffic processing and intermittent 503 errors. Start (UTC): 14 July 2026 06:07 End (UTC): 14 July 2026 06:10 Impact: Delays in processing and intermittent 503 errors for RCS, SMS, and WhatsApp traffic over API services in the India data center. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

Started
Jul 14, 2026, 08:33 AM UTC
Resolved
Jul 14, 2026, 08:33 AM UTC
Duration
–
Detected by Pingoru
Jul 14, 2026, 08:33 AM UTC

Affected components

IndiaIndiaIndia

Update timeline

  1. resolved Jul 14, 2026, 08:33 AM UTC

    We experienced a service degradation affecting RCS, SMS, and WhatsApp over API services in the India data center, which caused delays in traffic processing and intermittent 503 errors. Start (UTC): 14 July 2026 06:07 End (UTC): 14 July 2026 06:10 Impact: Delays in processing and intermittent 503 errors for RCS, SMS, and WhatsApp traffic over API services in the India data center. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

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