Infobip incident
Global (Europe) - Inbound WhatsApp service degradation
Resolved after 2 hours 11 minutes, affecting Global (Europe), on July 9, 2026.
The issue has been successfully resolved and the service is once again operational. Some sender might not have been able receive inbound messages. Start (UTC): 09 July 2026 08:22 End (UTC): 09 July 2026 11:49 Impact: Some sender might not have been able receive inbound messages.
Affected components
Update timeline
- investigating Jul 09, 2026, 10:19 AM UTC
We are currently experiencing issues with inbound WhatsApp service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
- investigating Jul 09, 2026, 11:01 AM UTC
The team is still investigating this issue. We'll continue sharing updates.
- resolved Jul 09, 2026, 12:30 PM UTC
The issue has been successfully resolved and the service is once again operational. Some sender might not have been able receive inbound messages. Start (UTC): 09 July 2026 08:22 End (UTC): 09 July 2026 11:49 Impact: Some sender might not have been able receive inbound messages.
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