Infobip incident
Multiple Locations - Customer Portal Service degradation
Resolved after 36 minutes, affecting Global (Europe) and EU Region-locked and 1 more, on June 21, 2026.
The issue has been successfully resolved and the service is once again fully operational. We had experienced degradation of our Customer Portal in all of our Data Centers. Start: 21 June 2026 18:55 UTC End: 21 June 2026 19:53 UTC Impact: You may have experienced issue to log in the Customer Portal.
Affected components
Update timeline
- investigating Jun 21, 2026, 07:51 PM UTC
We are experiencing a degradation of our Customer portal services. You may experience issues while login in.
- monitoring Jun 21, 2026, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 21, 2026, 08:08 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 21, 2026, 08:27 PM UTC
The issue has been successfully resolved and the service is once again fully operational. We had experienced degradation of our Customer Portal in all of our Data Centers. Start: 21 June 2026 18:55 UTC End: 21 June 2026 19:53 UTC Impact: You may have experienced issue to log in the Customer Portal.
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