Infobip incident

Singapore - Voice Service Degradation

Resolved after 10 minutes, affecting Singapore, on June 18, 2026.

resolved Jun 18, 2026, 01:11 PM UTC

The issue has been successfully resolved and the service is once again operational. Difficulties reaching our Voice service and failing calls could have been observed during the below-specified timeframe. Start (UTC): 18 June 2026 12:37 End (UTC): 18 June 2026 13:05 Impact: Voice calls processing disruption

Started
Jun 18, 2026, 01:01 PM UTC
Resolved
Jun 18, 2026, 01:11 PM UTC
Duration
10m
Detected by Pingoru
Jun 18, 2026, 01:01 PM UTC

Affected components

Singapore

Update timeline

  1. investigating Jun 18, 2026, 01:01 PM UTC

    We are currently experiencing issues with our Voice Service on Singapore data center. You may experience issues with calls failing. Our Team is already investigating and more updates will follow.

  2. resolved Jun 18, 2026, 01:11 PM UTC

    The issue has been successfully resolved and the service is once again operational. Difficulties reaching our Voice service and failing calls could have been observed during the below-specified timeframe. Start (UTC): 18 June 2026 12:37 End (UTC): 18 June 2026 13:05 Impact: Voice calls processing disruption

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