Multiple Locations - Meta service degradation

Update timeline

1. investigating Jun 12, 2026, 02:26 PM UTC

   Hello, We are currently experiencing a general degradation affecting Meta channels, which has been identified as originating from the Meta side. Our development team is actively working in coordination with the Meta team to assess the situation and determine the full scope and impact of the issue. We will continue to monitor the situation closely and will provide updates as soon as more information becomes available. Thank you for your understanding.

2. identified Jun 12, 2026, 02:38 PM UTC

   Meta has identified a degradation in their services. This is the link to their status page: {https://metastatus.com/whatsapp-business-api}

3. identified Jun 12, 2026, 02:41 PM UTC

   Due to the degradation of Meta services, all data centers where WhatsApp Business Messaging is hosted are affected.

4. identified Jun 12, 2026, 03:44 PM UTC

   The issue is still ongoing on Meta’s side. We continue to monitor the situation. For updates regarding the incident on Meta’s side, please check the following URL: https://metastatus.com/whatsapp-business-api

5. resolved Jun 12, 2026, 05:42 PM UTC

   We would like to inform you that the disruptions reported by Meta, which affected our WhatsApp Business Messaging service, have been successfully resolved, and the service is now fully operational. Start (UTC): 12 June 2026, 13:34 End (UTC): 12 June 2026, 17:26 Impact: You may have experienced degradation in WhatsApp Business messaging during this period.