Infobip incident

Multiple locations: People API degradation

Resolved on June 11, 2026, affecting Global (Europe) and EU Region-locked and 1 more.

resolved Jun 11, 2026, 01:44 PM UTC

We experienced an issue with the People API on the following timestamps: Start (UTC): 11-06-2026 12:29 End (UTC): 11-06-2026 12:52 Impact: During this period, you may have experienced Error 500 being returned on People API requests. Other services interacting with the People API may have also experienced residual/cascading side effects We apologise for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

Started
Jun 11, 2026, 01:44 PM UTC
Resolved
Jun 11, 2026, 01:44 PM UTC
Duration
–
Detected by Pingoru
Jun 11, 2026, 01:44 PM UTC

Affected components

Global (Europe)EU Region-lockedGreat BritainIndiaIndonesiaPakistanQatarSaudi ArabiaTurkeyUnited Arab Emirates

Update timeline

  1. resolved Jun 11, 2026, 01:44 PM UTC

    We experienced an issue with the People API on the following timestamps: Start (UTC): 11-06-2026 12:29 End (UTC): 11-06-2026 12:52 Impact: During this period, you may have experienced Error 500 being returned on People API requests. Other services interacting with the People API may have also experienced residual/cascading side effects We apologise for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

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