Infobip incident

Global (Europe) - Conversations Service Degradation

Resolved after 28 minutes, affecting Global (Europe), on May 25, 2026.

resolved May 25, 2026, 12:00 PM UTC

We want to inform you that the previously reported degradation affecting the Conversations service has been resolved. During the timeframe listed below, users may have experienced difficulties with Conversation statuses, which may not have been updated or updated with delays in the My Work and All Work sections. Start time (UTC): 25-05-2026 10:30 End time (UTC): 25-05-2026 11:54 Impact: Conversations status updates in My Work and All Work Sections

Started
May 25, 2026, 11:32 AM UTC
Resolved
May 25, 2026, 12:00 PM UTC
Duration
28m
Detected by Pingoru
May 25, 2026, 11:32 AM UTC

Affected components

Global (Europe)

Update timeline

  1. investigating May 25, 2026, 11:32 AM UTC

    Our dedicated development team is currently investigating the root cause of the issue.

  2. resolved May 25, 2026, 12:00 PM UTC

    We want to inform you that the previously reported degradation affecting the Conversations service has been resolved. During the timeframe listed below, users may have experienced difficulties with Conversation statuses, which may not have been updated or updated with delays in the My Work and All Work sections. Start time (UTC): 25-05-2026 10:30 End time (UTC): 25-05-2026 11:54 Impact: Conversations status updates in My Work and All Work Sections

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