Resolved on December 20, 2025, affecting Turkey and Turkey and 1 more.
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved. Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- resolved Dec 20, 2025, 01:23 PM UTC
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved. Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints. We apologize for any inconvenience this may have caused.
Your product runs on more than Infobip
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services