Infobip incident

India - API service degradation

Resolved on December 23, 2025, affecting India and India.

resolved Dec 23, 2025, 11:34 AM UTC

This is to inform you that we have experienced issues with our API service on the India data centre. Start (UTC): 23 December 2025 08:30 End (UTC): 23 December 2025 09:48 Impact: We experienced increased latency when processing requests, and some requests timed out. The issue has been successfully resolved, and all services are now fully operational. We sincerely apologise for any inconvenience this may have caused. Thank you for your understanding.

Started
Dec 23, 2025, 11:34 AM UTC
Resolved
Dec 23, 2025, 11:34 AM UTC
Duration
–
Detected by Pingoru
Dec 23, 2025, 11:34 AM UTC

Affected components

IndiaIndia

Update timeline

  1. resolved Dec 23, 2025, 11:34 AM UTC

    This is to inform you that we have experienced issues with our API service on the India data centre. Start (UTC): 23 December 2025 08:30 End (UTC): 23 December 2025 09:48 Impact: We experienced increased latency when processing requests, and some requests timed out. The issue has been successfully resolved, and all services are now fully operational. We sincerely apologise for any inconvenience this may have caused. Thank you for your understanding.

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