Infobip incident

Pakistan - General service issues

Resolved after 1 hour 4 minutes, affecting Pakistan and Pakistan and 1 more, on January 14, 2026.

resolved Jan 14, 2026, 01:33 PM UTC

The issue has been successfully resolved and the service is once again operational. The issue was caused by a network issue thus affecting all services. Start (UTC): 14 January 12:18 End (UTC): 14 January 13:16 Impact: Network issue affecting all services.

Started
Jan 14, 2026, 12:29 PM UTC
Resolved
Jan 14, 2026, 01:33 PM UTC
Duration
1h 4m
Detected by Pingoru
Jan 14, 2026, 12:29 PM UTC

Affected components

PakistanPakistanPakistanPakistanPakistanPakistanPakistanPakistanPakistanPakistan

Update timeline

  1. investigating Jan 14, 2026, 12:29 PM UTC

    We are currently experiencing general issues over Pakistan data center. The scope of the issue is currently being investigated and more information will follow in the next update.

  2. identified Jan 14, 2026, 01:23 PM UTC

    The root cause of the issue has been identified and we are working towards resolution. More information to follow in the next update.

  3. resolved Jan 14, 2026, 01:33 PM UTC

    The issue has been successfully resolved and the service is once again operational. The issue was caused by a network issue thus affecting all services. Start (UTC): 14 January 12:18 End (UTC): 14 January 13:16 Impact: Network issue affecting all services.

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