Resolved after 1 hour 12 minutes, affecting Global (Europe), on January 19, 2026.
The issue has been successfully resolved and the service is once again operational. Start (UTC): 19 January 06:58 End (UTC): 19 January 16:15 Impact: You might have experienced delays in WhatsApp outbound messages delivery.
Affected components
Update timeline
- investigating Jan 19, 2026, 03:41 PM UTC
We are currently encountering delays in processing WhatsApp traffic over our global (Europe) data center. The scope of the issue is currently being investigated and more information will follow in the next update.
- monitoring Jan 19, 2026, 04:17 PM UTC
We have successfully identified and isolated the issue, and currently, the enqueued messages are being processed. We are monitoring the results.
- resolved Jan 19, 2026, 04:53 PM UTC
The issue has been successfully resolved and the service is once again operational. Start (UTC): 19 January 06:58 End (UTC): 19 January 16:15 Impact: You might have experienced delays in WhatsApp outbound messages delivery.
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