Infobip incident

United States - Conversations and Answers service degradation

Resolved on February 5, 2026, affecting United States and United States.

resolved Feb 05, 2026, 09:07 AM UTC

This is to inform you that we experienced an incident affecting Conversations and Answers services on our United States data center. Our clients may have observed delay with message processing in Conversations and Answers services. The issue has been resolved. Start (UTC): 05 February 2026 08:13 End (UTC): 05 February 2026 08:43 Impact: Message processing delay. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

Started
Feb 05, 2026, 09:07 AM UTC
Resolved
Feb 05, 2026, 09:07 AM UTC
Duration
–
Detected by Pingoru
Feb 05, 2026, 09:07 AM UTC

Affected components

United StatesUnited States

Update timeline

  1. resolved Feb 05, 2026, 09:07 AM UTC

    This is to inform you that we experienced an incident affecting Conversations and Answers services on our United States data center. Our clients may have observed delay with message processing in Conversations and Answers services. The issue has been resolved. Start (UTC): 05 February 2026 08:13 End (UTC): 05 February 2026 08:43 Impact: Message processing delay. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

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