Resolved on February 5, 2026, affecting India and India and 1 more.
This is to inform you that we experienced an incident that affected multiple services on our India data center. Our clients may have noticed issues while sending SMS and WhatsApp messages over HTTP API endpoints and issues when logging in to Customer Portal. Start (UTC): 05 February 2026 10:33 End (UTC): 05 February 2026 10:52 Impact: During this period, you may have observed issues with utilizing HTTP API and Customer Portal. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.
Affected components
Update timeline
- resolved Feb 05, 2026, 11:13 AM UTC
This is to inform you that we experienced an incident that affected multiple services on our India data center. Our clients may have noticed issues while sending SMS and WhatsApp messages over HTTP API endpoints and issues when logging in to Customer Portal. Start (UTC): 05 February 2026 10:33 End (UTC): 05 February 2026 10:52 Impact: During this period, you may have observed issues with utilizing HTTP API and Customer Portal. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.
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