Resolved after 40 minutes, affecting Global (Europe), on February 18, 2026.
The issue has been successfully resolved and the service is once again operational. Start (UTC): 18 February 2026 8:00 End (UTC): 18 February 2026 9:25 Impact: delays in message processing and issues with persons Flow entering
Affected components
Update timeline
- investigating Feb 18, 2026, 08:51 AM UTC
We are currently experiencing issues with our Moments service hosted on Global (Europe) Datacenter. You may experience issues with message processing and persons not entering Flows. Our dedicated team is already checking this and more updates will follow.
- identified Feb 18, 2026, 09:14 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 18, 2026, 09:31 AM UTC
The issue has been successfully resolved and the service is once again operational. Start (UTC): 18 February 2026 8:00 End (UTC): 18 February 2026 9:25 Impact: delays in message processing and issues with persons Flow entering
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