Resolved after 21 minutes, affecting Global (Europe), on February 25, 2026.
This is to inform you that the degradation of our WhatsApp service hosted in our Global (Europe) data centers has been successfully resolved. During the incident timeframe, Infobip customers using the WhatsApp service may have experienced issues and delay in processing of outbound traffic, as well as delayed delivery and “seen” reports. Start (UTC): 25 February 10:04 End (UTC): 25 February 10:42 Impact: You might have experienced issues and delay in processing of outbound traffic, as well as delayed delivery and “seen” reports.
Affected components
Update timeline
- investigating Feb 25, 2026, 10:39 AM UTC
We are currently experiencing an issue with the WhatsApp service hosted on our Global (Europe) data centers. You may notice delays and issues affecting inbound and outbound traffic processing. Our team is investigating, and we will share more details in the next updates.
- resolved Feb 25, 2026, 11:00 AM UTC
This is to inform you that the degradation of our WhatsApp service hosted in our Global (Europe) data centers has been successfully resolved. During the incident timeframe, Infobip customers using the WhatsApp service may have experienced issues and delay in processing of outbound traffic, as well as delayed delivery and “seen” reports. Start (UTC): 25 February 10:04 End (UTC): 25 February 10:42 Impact: You might have experienced issues and delay in processing of outbound traffic, as well as delayed delivery and “seen” reports.
Your product runs on more than Infobip
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services