Infobip incident
Global (Europe) data center - Message Processing Delays
Resolved on March 10, 2026, affecting Global (Europe) and Global (Europe) and 1 more.
We had experienced delays and issues with message processing in our Global (Europe) data center. Delivery receipts for messages sent over Email, SMS, Voice, and WhatsApp channels may have been delayed. The origin of the issue was identified; the queue system reached its capacity limits, causing delays in message processing. The matter has now been resolved, and message processing has returned to normal. Start time (UTC): 10-03-2026 13:56 End time (UTC): 10-03-2026 14:58
Affected components
Update timeline
- resolved Mar 10, 2026, 03:42 PM UTC
We had experienced delays and issues with message processing in our Global (Europe) data center. Delivery receipts for messages sent over Email, SMS, Voice, and WhatsApp channels may have been delayed. The origin of the issue was identified; the queue system reached its capacity limits, causing delays in message processing. The matter has now been resolved, and message processing has returned to normal. Start time (UTC): 10-03-2026 13:56 End time (UTC): 10-03-2026 14:58
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