Resolved after 18 minutes, affecting Global (Europe), on March 12, 2026.
The issue has been successfully resolved and the service is once again operational. We experience issues with 2FA service affecting 2FA codes generation and delivery. Start (UTC): 12 March 12:19 End (UTC): 12 March 12:37 Impact: 2FA codes for logging in to Customer Portal might not have been generated or sent to the users
Affected components
Update timeline
- investigating Mar 12, 2026, 12:43 PM UTC
We are currently experiencing issues with 2FA service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
- resolved Mar 12, 2026, 01:02 PM UTC
The issue has been successfully resolved and the service is once again operational. We experience issues with 2FA service affecting 2FA codes generation and delivery. Start (UTC): 12 March 12:19 End (UTC): 12 March 12:37 Impact: 2FA codes for logging in to Customer Portal might not have been generated or sent to the users
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